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Privacy Policy

Who we are

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Acceptance of Terms

By using our Site, our Contact Center, or our Stores, you agree to The BuyHomeDevice‘s Privacy Policy. We reserve the right, at our discretion, to change, modify, add or remove portions of this policy at any time. If this policy changes in the future, we will let you know by posting the updated policy on our Site with the most recent modification date. Please check this page periodically for changes. If there are material changes in the way we will use or share personal information about you, we will provide notice of our revised Privacy Policy by sending you an email notification or by making the link to our Privacy Policy on our Site red. Your continued use of our Site, our Contact Center, or our Stores following the posting of the revised policy means you accept the changed policy.

Collecting Personal Information

Categories and Types of Personal Information We Collect

We collect the following categories and types of personal information:

  • Contact information: your first and last name, mailing address, billing address, zip code, phone number and email address;
  • Other identifying information: IP address, online identifier
  • Demographic information: gender, age, ethnicity, marital status;
  • Geolocation data;
  • Internet or other electronic activity: your browsing and click history, including information about how you navigate within our services and which elements of our services you use the most; Commercial information: products purchased or viewed; and
  • Inferences drawn from the categories described above in order to create a profile about you to reflect your preferences, characteristics, behavior and attitude.

Categories of Use

We use your personal information for the following purposes:

  • Transactional Purposes. We use your contact information, financial information, and commercial information to:
    • Complete your purchases, including to process your payments and deliver products you have ordered;
    • To communicate with you about your order;
    • To process your job applications;
    • To develop personalized organizational projects, custom space designs; and
    • To create registries or wish lists.
  • Analytical Purposes. We use your other identifying information, internet activity and browsing history, commercial information, demographic information, and geolocation data to analyze preferences, trends and statistics.
  • Marketing and Promotional Purposes. We use your contact information, commercial information, demographic information, internet or other electronic activity, and inferences to:
    • Send you offers for discounts or promotions;
    • Send information about campaigns, new products or new features;
    • Send targeted direct mail and catalogs to our customers about products, services or events that we think may be of interest, based on your past purchases at The Container Store;
    • Send you organizational tips, and the most up-to-date happenings at The Container Store;
    • Provide you with targeted advertising and display recommended products on our Site likely to be of interest to you; and
    • Run contests, promotions and sweepstakes.
  • Review and content creation purposes. We use your contact information for our Ratings & Reviews feature, for our real-life tips feature and our “What We Stand For” blog (collectively referred to as “Forums”).
  • Maintenance and Improvement of Services and Website. We use your contact information, commercial information, and internet activity and browsing history to:
    • Improve the content and navigation on our Site;
    • To re-create sessions on our Site;
    • To use online chat to connect with our Contact Center; and
    • To make your use of our Site compatible with the social networks you use.
  • Security and Fraud Prevention. We use your contact information, other identifying information, commercial information, financial information, geolocation data, internet activity and browsing history, and inferences to protect this website, our company, and others and to prevent fraud, theft and misconduct.

Sources of Personal Information

We collect information from the following sources:

  • We collect information directly from you. We collect contact and demographic information directly from you. We also collect payment information from you.
  • We collect information about you from third-parties including demographic and inference information.
  • We collect information from you passively. We collect Internet activity passively using tools like browser cookies. This activity is further described in the Cookies section below.

Combining Information

We may combine information you give us online (including through our Forums and Contact Center) and in our Stores. We may also combine that information with publicly available information and information we receive from or cross-reference with third-parties. We use that combined information to enhance and personalize your shopping experience with us, to communicate with you directly about our products, services and events that may be of interest to you, and for other promotional and commercial purposes.

When We Share Information with Third-Parties

Our Service Providers. We may contract with companies or persons to provide certain services including credit card processing, shipping, advertising and marketing services, etc. We call them our Service Providers. We provide our Service Providers with the information needed for them to perform these services. We also ask our Service Providers to confirm that their privacy practices are consistent with ours. Our Affiliates. We may share personal information with businesses controlling, controlled by, or under common control with The Container Store. In the event that The Container Store is merged with or acquired by another company, or in the event of a transfer of our assets, we may disclose or transfer personal information and other information about usage of our Site in connection with such a transaction. In the event of such a transfer, we will notify you of the change of control of your personal information. Third-Party Network. If you are outside of India, we associate your browsing history on our Site to your IP address and share both with a third-party network in exchange for receiving inferences about your interests from the network. We then use such inferences to display relevant product recommendations while browsing our Site. Law Enforcement and Courts. In certain instances, we may disclose your contact information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to the Container Store or to others. You should also be aware that courts may have the authority under certain circumstances to permit personal information and other information about usage of our Site to be shared or transferred to third-parties without your permission.


We use cookies, which are small data files stored on your computer that allow us to customize portions of our Site to your preferences. Generally, we use cookies to remind us of who you are, tailor our product selection to you, and to ensure that only you have access to your account and any personal organization projects, wish lists or custom space designs you have created with us. The cookie, by itself, doesn’t provide any personal information, such as your name or email address. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences. However, you may not be able to use some features of our Site if you set your browser to reject cookies. We have implemented Google Analytics Demographics and Interest Reporting on our Site, which provides us with information about categories of users who visit our Site, such as the number of men and women, our visitors’ age ranges, and our visitors’ general interests. Google Analytics Demographics and Interest Reporting does not provide us with any personal information about you, such as your name or email address. We use information from Google Analytics Demographics and Interest Reporting to help us to better understand our customers and potential customers. Google permits you to opt-out of some of their services by using Google Ads Settings. For example, visitors can opt out of Google Analytics for Display Advertising and customize Google Display Network ads. Google provides additional information about Google Analytics and additional opt-out options here. We also use cookies and other tools to collect information about how you use our Site (for example, information about what pages you look at, what terms you use in searching our Site, or what products you investigate or purchase). This information may be collected directly by us, or it may be collected by a third-party service provider. If you have an account with us, this information may be linked to your account in order to provide you with product recommendations.

Third-party Partnerships

You can opt out of receiving catalogs, e-mails and other marketing materials from us. Information on how to opt out is provided .We participate in special partnerships with other companies that we believe offer products or services that our customers would be interested in and would benefit from. We do not share customers’ personal information with these partner companies. Customers may receive information about these partnerships and related promotions directly from The Container Store or from the third-party companies that assist us with marketing. The Container Store may also enter into a “co-branding” relationship with another company, or organization. At times, we may communicate with customers on behalf of that company and customers may be directed to a partner website to purchase a specific item or learn about their services. In these cases, both The Container Store and the partner company may receive personal information you provide.

Disclosure of Your Personal Information

We will not use or disclose your personal information except: (1) as described in this Privacy Policy; (2) after obtaining your permission to a specific use or disclosure; (3) if it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to The Container Store, or to others; (4) if we are required to do so in order to comply with any valid legal process or governmental request (such as a court order, search warrant, subpoena, civil discovery request, or statutory requirement); or, (5) as we otherwise believe is required by law.

Security of Our Site

The Container Store maintains security procedures designed to keep information we own, license and process from being accessed by any unauthorized person or business. We use a variety of multi-level security systems to control access to our systems and the data that we house. Our enterprise security operations center maintains real-time monitoring for information system vulnerabilities and unauthorized access attempts into our internal systems. We also maintain physical security for our facilities and limit access to certain critical areas of our business. Unfortunately, however, no data transmission over the Internet can be guaranteed 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to or from our Site, and you do so at your own risk. Accordingly, we disclaim liability for any theft, loss, or interception of, or any unauthorized access or damage to any data or communications. By using our Site, you acknowledge that you understand and agree to assume these risks. Anyone with access to the email address and password you use to create an account with us can obtain access to the personal information you have provided to us. We urge you to keep your password in a safe place and not share it with anyone. Always sign out from your account and close your browser window when you have finished your visit to our Site. This ensures that others cannot access your account, which is especially important if you are sharing a computer with someone else or are using a computer in a public place. You are responsible for maintaining the confidentiality of your account password, and you are responsible for any access to or use of our Site by any person or entity using your password, whether or not such access or use has been authorized by you.

Reviewing and Revising Your Account Information

You may review and make changes to the personal information that is stored in your user account on our Site by visiting the “My Account” area of our Site.

Opting Out

While we hope that the information included in this Privacy Policy has helped you better understand how we use and protect your information to provide you with better service, we understand that you may still choose to not receive information from The Container Store or our partners.

  • Direct Mail Opt-Out. All of our catalogs and direct mailers have information printed on them (generally on the address panel) giving customers notice on how to opt out of our direct mail promotions. To be removed from future mailings from The Container Store, please call us at +91-000-000-000. After the voice message, please follow the prompts to remove your name from our future mailings. You will be asked for your name, address and customer number as they appear on our mailings. Your request is processed as quickly as possible. Due to mailing lead times however, it is possible that you may receive a few more mailings from us. After six to eight weeks, you should no longer receive mailings from The Container Store.
  • Email Opt-Out. All of our marketing emails include a link for unsubscribing to our emails. Registered users on our Site can also log on to the “My Account” section to change their email preferences. We will apply your unsubscribe request as quickly as possible.

Children and Privacy

Our Site is not directed to children under the age of 13 years. We will never request personally identifiable information from anyone whom we know to be under the age of 13 without verifiable parental consent. By using our Site, you represent and warrant that you are at least 13 years old. If we become aware that a customer is under the age of 13 and has registered without prior verifiable parental consent, we will remove his or her personally identifiable registration information.In addition, you must be at least 18 years old in order to establish an online account. By creating an online account with us you represent and warrant that you are at least 18 years of age.


User Information that we collect may be transferred to, and stored at, any of our affiliates, partners or service providers which may be inside or outside the country you reside in. By submitting your personal data, you agree to such transfers.


If you have any questions or concerns regarding this privacy policy, you should contact us by sending an e-mail to


Our Privacy Policy may change from time to time. The most current version of the policy will govern our use of your information and will always be at the Website.

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